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Application Maintenance Services (AMS)
AppXcelerate Solutions has a proven track record in managing mission-critical enterprise applications and providing comprehensive, proactive maintenance services.
Our AMS practice ensures maximum uptime, rapid SLA incident resolution, continuous security patching, and ongoing feature enhancements so your internal teams can focus on strategic innovation.
AMS Transition & Operating Model
A seamless knowledge transfer and steady-state operating framework.
1. Application Discovery & Knowledge Transfer
Shadowing current teams, documenting runbooks, and auditing architecture assets.
2. Monitoring & Alerting Setup
Deploying APM agents, synthetic monitors, and establishing automated escalation pathways.
3. Primary Support Cutover
Assuming primary support responsibility with dedicated on-call engineers and SLA tracking.
4. Continuous Improvement & Root-Cause Elimination
Conducting monthly service reviews and permanently eliminating recurring issues.
Popular questions
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